Effective Date: 8/17/2026
This Data Processing Agreement (“DPA”) forms part of the SalesGenie Terms of Service and Privacy Policy between UNITYXPERT LTD (“Processor”, “SalesGenie”, “we”, “us”) and the Server Owner accepting the SalesGenie Terms of Service (“Controller”, “Customer”, “you”).
This DPA applies where UNITYXPERT LTD processes personal data on behalf of the Con-troller in the course of providing the Service, as described in the SalesGenie Privacy Policy.
Terms such as “personal data,” “processing,” “controller,” “processor,” “data subject,” “sub-processor,” and “personal data breach” have the meanings given to them under the UK GDPR and, where applicable, the EU GDPR.
“Service” means the SalesGenie platform as described in the SalesGenie Terms of Service.
The subject matter of this DPA is the processing of personal data by UNITYXPERT LTD on behalf of the Controller in connection with the Service.
This DPA remains in effect for as long as UNITYXPERT LTD processes personal data on behalf of the Controller under the Terms of Service, and terminates automatically upon the deletion or return of all such personal data in accordance with Section 12.
UNITYXPERT LTD processes personal data on behalf of the Controller for the purpose of:
• operating automated conversations with Discord users inside the Controller’s community
• lead qualification, follow-up, and CRM functionality
• generating AI-powered conversation responses
• providing analytics and dashboard reporting to the Controller
• members of the Controller’s Discord community who interact with the Service
• individuals who voluntarily submit information through lead capture or resource flows
within the Controller’s community
• Discord username and Discord user ID
• message transcripts and conversation metadata generated through interactions with the
Service
• responses to qualification questions
• email addresses voluntarily submitted through lead capture flows
UNITYXPERT LTD does not knowingly process special category data (as defined under GDPR through the Service, and the Controller shall not configure the Service to solicit spe-cial category data.
UNITYXPERT LTD shall:
• process personal data only on the documented instructions of the Controller, including as
set out in the Terms of Service and this DPA, unless required to do otherwise by law, in
which case UNITYXPERT LTD will inform the Controller of that legal requirement before
processing, unless the law prohibits such notice
• ensure that persons authorized to process personal data have committed themselves to
confidentiality or are under an appropriate statutory obligation of confidentiality
• implement appropriate technical and organizational measures to ensure a level of security
appropriate to the risk, as described in Section 8
• not engage a sub-processor without the general authorization described in Section 9
• taking into account the nature of processing, assist the Controller by appropriate technical
and organizational measures, insofar as reasonably possible, in fulfilling the Controller’s
obligation to respond to requests from data subjects exercising their rights
• assist the Controller in ensuring compliance with its obligations relating to the security of
processing, breach notification, and (where applicable) data protection impact assess-ments, taking into account the information available to UNITYXPERT LTD
• at the choice of the Controller, delete or return all personal data to the Controller after the
end of the provision of the Service, and delete existing copies, subject to Section 12
• make available to the Controller information reasonably necessary to demonstrate com-pliance with this Section, and allow for and contribute to audits, including inspections,
conducted by the Controller or an auditor mandated by the Controller, subject to Section
11
The Controller instructs UNITYXPERT LTD to process personal data as necessary to provide the Service in accordance with the Terms of Service, the Privacy Policy, and any configura-tion choices made by the Controller within the Service. Any additional or alternative instruc-tions must be agreed in writing and may be subject to additional fees where they require material changes to the Service.
UNITYXPERT LTD maintains technical and organizational measures designed to protect per-sonal data, including:
• encryption of data in transit
• access controls restricting system access to authorized personnel
• storage of operational data on servers located within the European Union
• regular review of access permissions and system safeguards
The Controller provides general authorization for UNITYXPERT LTD to engage sub-processors to support the operation of the Service. Current sub-processors include:
• OpenAI OpCo, LLC: AI-generated response processing (United States)
• Contabo: Data storage and hosting (European Union)
Whop processes payment and billing data as part of UNITYXPERT LTD’s own account rela-tionship with the Controller, and is addressed separately in the SalesGenie Privacy Policy. Whop does not process Community Interaction Data and is not a sub-processor under this DPA.
UNITYXPERT LTD shall inform the Controller of any intended addition or replacement of sub-processors that involves the personal data covered by this DPA, giving the Controller a reasonable opportunity to object on reasonable data protection grounds before the change takes effect. UNITYXPERT LTD remains liable for the acts and omissions of its sub-processors to the same extent it would be liable if performing their services directly.
Where personal data is transferred to a sub-processor located outside the United Kingdom or European Economic Area, including OpenAI OpCo, LLC (located in the United States), UNI-TYXPERT LTD relies on appropriate safeguards recognized under applicable law, including the UK International Data Transfer Agreement IDTA and/or the EU Standard Contractual Clauses SCCs, as applicable.
UNITYXPERT LTD will make available information reasonably necessary to demonstrate com-pliance with this DPA upon reasonable written request. Any on-site or third-party audit shall be conducted on reasonable notice, during business hours, no more than once per year ab-sent a specific compliance concern, and subject to reasonable confidentiality safeguards.
Upon termination of the Service, or upon the Controller’s written request, UNITYXPERT LTD shall delete or return personal data processed on behalf of the Controller in accordance with the retention and deletion terms of the SalesGenie Privacy Policy, unless further retention is required by applicable law.
UNITYXPERT LTD shall notify the Controller without undue delay upon becoming aware of a personal data breach affecting personal data processed on behalf of the Controller, and shall provide reasonably available information to assist the Controller in meeting any of its own notification obligations under applicable law.
Liability under this DPA is subject to the limitation of liability set out in the SalesGenie Terms of Service.
This DPA takes effect on the date the Controller accepts the SalesGenie Terms of Service and remains in effect for as long as UNITYXPERT LTD processes personal data on behalf of the Controller.
This DPA is governed by the laws of England and Wales, consistent with the governing law provisions of the SalesGenie Terms of Service.
By creating a SalesGenie account, installing the Service, or accepting the SalesGenie Terms of Service, the Controller agrees to be bound by this DPA.
Email: [email protected]
Support Community: https://discord.gg/mR7VynvkZ9